We will exchange ANY product for ANY reason that is returned in a condition acceptable for resale. That includes, but is not limited to the following: The item is in brand new condition. All tags and relevant packaging are intact. The item has not been washed, worn or smells of cologne. etc.).

Please make contact within 28 days of the purchase date and do your best to select the appropriate size & colors as unfortunately we are unable to pay for YOUR return shipping costs. However we will refund the FULL price of transaction (excluding shipping costs) Beyond that however, keep in mind we’re a small business & pride ourselves on looking after our customers. Make sure you email us at support@waiirua.co.nz and we may be able to sort out a unique solution for you

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We will exchange ANY product for ANY reason that is returned in a condition acceptable for resale. That includes, but is not limited to the following: The item is in brand new condition. All tags and relevant packaging are intact. The item has not been washed, worn or smells of cologne. etc.).

Please make contact within 28 days of the purchase date and do your best to select the appropriate size & colors as unfortunately we are unable to pay for YOUR return shipping costs. However we will refund the FULL price of transaction (excluding shipping costs) Beyond that however, keep in mind we’re a small business & pride ourselves on looking after our customers. Make sure you email us at support@waiirua.co.nz and we may be able to sort out a unique solution for you

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.